Privacy Policy

1. Introduction

PapierTrail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our trading signals service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, password, and name
• Payment Information: Credit card details and billing address (processed securely through Stripe)
• Profile Information: Trading preferences, market selections, and watchlist data
• Communications: Messages sent through our support system

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Service
• Device Information: IP address, browser type, operating system
• Cookies and Tracking: Session data, preferences, and analytics
• Location Data: General geographic location based on IP address

3. How We Use Your Information

We use your information to:

• Provide and maintain the Service
• Process your payments and manage subscriptions
• Send you trading signals and market updates
• Personalize your experience based on your preferences
• Communicate with you about service updates, promotions, and support
• Improve our Service through analytics and user feedback
• Detect and prevent fraud and abuse
• Comply with legal obligations

4. How We Share Your Information

We may share your information with:

5. Data Security

We implement security measures to protect your information:

• Encryption of data in transit using SSL/TLS
• Secure password hashing
• Regular security audits and monitoring
• Access controls and authentication
• Secure payment processing through PCI-compliant providers

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain information for:

• Legal compliance and record-keeping requirements
• Fraud prevention and security purposes
• Resolving disputes and enforcing agreements

7. Your Privacy Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications
• Restriction: Request limitation of data processing

To exercise these rights, contact us at privacy@papiertrail.com

8. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze usage patterns
• Improve performance and user experience

You can control cookies through your browser settings. However, disabling cookies may limit functionality.

9. Third-Party Links

Our Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

10. Children's Privacy

Our Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

12. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act:

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt-out of the sale of personal information
• Right to deletion of personal information
• Right to non-discrimination for exercising CCPA rights

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on the Service. Your continued use after changes constitutes acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us: